To book group rooms you need to pay all the rooms per night or cover an advance of 50%. For personal reservations you must prepay the first night.
Cancellation and Refund Policy
In case of a cancellation, it is must be made 10 days prior to the date for return 100% of your deposit.
If the cancellation is made before three days we will refund 50%.
If less than three days it did not apply any refund. If the reservation payment has not been made the hotel will give an hour of tolerance to make your payment from the arrival time mentioned on the reservation.